Shop Policies

Do you accept returns or exchanges?

All sales are final! Returns or exchanges are not accepted. Please read each listing carefully. If you have any questions about an item, please contact me prior to placing your order. The size and specifications of each pin can be found in its product listing.

All of my pins are individually handmade items, so each pin has its own unique quality and craftsmanship. Learn more in my Quality Guide.

When will my order ship?

Orders generally ship within 3-5 business days, unless otherwise indicated.

Do you ship internationally?

Yes! Most international shipments are expected to arrive within 2-4 weeks of your ship date. Please be mindful that delays do happen due to customs clearance and other factors that are outside of the shop's control.

I have not received my package. Where is it?

Unfortunately, once your order has shipped, this shop is no longer assumes responsibility for it. Please contact your local post office.